Privacy Policy

Last updated: April 11, 2025

This Privacy Policy outlines how Cybobits Technology (“Cybobits”, “we”, “our”, or “us”) collects, uses, discloses, and safeguards your personal information when you interact with our services, including our website, mobile applications, and other offerings.

 

1. Who We Are

Cybobits Technology is a global consulting and technology services company headquartered in Dubai, UAE. We specialize in delivering innovative, industry-specific solutions, including Odoo-ERP Solutions and Customization, Odoo Outsourcing, Mobile App Development, Social Media Marketing & SEO, and Web Development, to clients worldwide.

 

2. Scope of This Policy

This policy applies to all users of:

·         Our mobile applications, including but not limited to CyboTime, CyboField, CyboSales, CyboHR4Me, CyboCart, CybobitHub, and any future applications developed by Cybobits Technology

·         Our website and online services (www.cybobits.com)

·         Our Odoo ERP solutions and services including implementation, customization, hosting, and integration

·         Any other digital platforms, products, or business solutions offered by Cybobits Technology

This policy also governs communications with our support team, marketing interactions, and the use of our digital channels.

 

3. What Personal Data We Collect

We may collect the following types of information:

·         Identification Information: Name, job title, company name, email, phone number.

·         Account Data: Username, preferences, login history.

·         Device and Technical Data: IP address, device information, browser, location, operating system.

·         Usage Data: Navigation history, session duration, feature interactions.

·         Communication Data: Messages, emails, support tickets, survey responses.

·         Billing Information: Invoice details, payment methods, transaction history.

 

4. How We Use Personal Data

We process your data to:

·         Deliver and manage the services you request

·         Improve and personalize your experience

·         Provide customer support and technical assistance

·         Process transactions and send invoices

·         Ensure the security and integrity of our platforms

·         Communicate updates, offers, and newsletters (with your consent)

·         Fulfill legal obligations

 

5. Legal Basis for Processing

We process your data on the following legal grounds:

·         Performance of a Contract: When data is necessary to provide services you request.

·         Legal Obligation: When we are required to comply with applicable laws.

·         Legitimate Interest: For analytics, product improvement, or fraud prevention.

·         Consent: For optional communications or marketing.

 

6. Sharing Your Data

We do not sell your personal data. We may share it only when:

·         Required by law or legal process

·         Necessary to provide services through trusted third-party vendors (e.g., hosting, CRM, analytics)

·         Required to protect our legal rights, business operations, or users

·         All third-party providers operate under strict confidentiality agreements and data protection obligations.

 

7. How We Store and Protect Your Data

We take appropriate technical and organizational measures to secure your data, including:

·         SSL encryption

·         Role-based access control

·         Firewalled server infrastructure

·         Encrypted databases and data backups

Data is stored in secure environments that comply with international standards.

 

8. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Once the data is no longer needed, it is deleted or anonymized securely.

 

9. Your Rights

You have the right to:

·         Access the personal data we hold about you

·         Correct any inaccurate data

·         Request the deletion of your data (where applicable)

·         Object to or restrict processing

·         Withdraw your consent at any time (for marketing, etc.)

·         Lodge a complaint with a data protection authority

To exercise these rights, please contact us at info@cybobits.com.

 

10. Cookies and Tracking

We use cookies and similar technologies to:

·         Improve site performance and user experience

·         Analyze user behavior

·         Remember your preferences

·         Deliver personalized content

You can configure your browser to refuse cookies, but this may affect your experience on our platforms.

 

11. Third-Party Services

Some features and integrations (e.g., social media plugins, payment gateways) may be powered by third-party services that collect data independently. Please refer to their respective privacy policies for more information.

 

12. International Transfers

As we serve clients globally, your data may be processed in or transferred to countries outside your local jurisdiction. We ensure all international data transfers comply with applicable legal safeguards, including data protection agreements and standard contractual clauses.

 

13. Updates to This Policy

We may update this privacy policy to reflect changes in our practices, technology, or legal obligations. Updates will be posted on our website with a revised “Last updated” date.

 

14. Contact Us

If you have questions or concerns regarding this policy, please contact:

Cybobits Technology
📍 Mai Tower, 10th Floor, Office No: 1006-05, Al Nahda – Dubai, UAE
📱 +971 52 165 1373
✉️ info@cybobits.com
🌐 www.cybobits.com